PunchBox Chrashes DAW

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tunnelrar
Posts: 3
Joined: Fri Jun 24, 2016 4:26 am

PunchBox Chrashes DAW

Post by tunnelrar » Fri Jun 24, 2016 1:37 pm

Hi,

just bought the PunchBox this morning!

When switching to a preset my DAW crashes immediately.
It seems as it playes as long as you don´t load a sample.

DAW ist Ableton 9.6 (32 BIT)
on OSX 10.11.5

Please help...

greetings

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Sebastian@d16
Posts: 1524
Joined: Tue Nov 07, 2006 9:20 pm
Location: Katowice/Poland

Re: PunchBox Chrashes DAW

Post by Sebastian@d16 » Fri Jun 24, 2016 2:11 pm

Hi,

We've already been reported about this problem, which concerns PunchBOX running 32bit on Mac OS X only. Right now our team is working on a bugfix.

Kind regards,
Sebastian

tunnelrar
Posts: 3
Joined: Fri Jun 24, 2016 4:26 am

Re: PunchBox Chrashes DAW

Post by tunnelrar » Fri Jun 24, 2016 7:47 pm

ok, thx for your fast answer.

LucaParizzi
Posts: 3
Joined: Thu Jun 23, 2016 7:01 pm

Re: PunchBox Chrashes DAW

Post by LucaParizzi » Sat Jun 25, 2016 11:27 am

Punchbox crashes also Cubase 6.5 when I try to change some parameters in the first modules on the left.

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Sebastian@d16
Posts: 1524
Joined: Tue Nov 07, 2006 9:20 pm
Location: Katowice/Poland

Re: PunchBox Chrashes DAW

Post by Sebastian@d16 » Sat Jun 25, 2016 8:31 pm

Hi,

Please give more specs of your computer set Luca, do you also use Mac OS X and Cubase is running in 32bit mode?

We're going to prepare installers of a new version that includes the bugfix after the weekend.

Thank you,

LucaParizzi
Posts: 3
Joined: Thu Jun 23, 2016 7:01 pm

Re: PunchBox Chrashes DAW

Post by LucaParizzi » Sun Jun 26, 2016 4:39 pm

Thank you for you answer! I use Cubase 6.5 Artist running at 32 bit on a Mac 10.8.5.

LucaParizzi
Posts: 3
Joined: Thu Jun 23, 2016 7:01 pm

Re: PunchBox Chrashes DAW

Post by LucaParizzi » Sun Jun 26, 2016 6:30 pm

Now I'm using it at 64 bit and it works fine, it's awesome! Now you have to make a PunchBox for Snares! :D

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Sebastian@d16
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Joined: Tue Nov 07, 2006 9:20 pm
Location: Katowice/Poland

Re: PunchBox Chrashes DAW

Post by Sebastian@d16 » Mon Jun 27, 2016 10:18 am

Hi,

Thank you for reply, it confirms we are speaking of the same issue here. Btw. update with bugfix should be released today or tomorrow. Stay tuned, we'll be sending notifications to all customers when update becomes available.

Kind regards,
Sebastian

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Sebastian@d16
Posts: 1524
Joined: Tue Nov 07, 2006 9:20 pm
Location: Katowice/Poland

Re: PunchBox Chrashes DAW

Post by Sebastian@d16 » Mon Jun 27, 2016 1:21 pm

Hi,

Update has just been released, new version is downloadable from User Area.

Kind regards,
Sebastian

tunnelrar
Posts: 3
Joined: Fri Jun 24, 2016 4:26 am

Re: PunchBox Chrashes DAW

Post by tunnelrar » Mon Jun 27, 2016 10:47 pm

thx guys worx fine now. Is there a possibility changing the guy size or maybe planned?

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Sebastian@d16
Posts: 1524
Joined: Tue Nov 07, 2006 9:20 pm
Location: Katowice/Poland

Re: PunchBox Chrashes DAW

Post by Sebastian@d16 » Tue Jun 28, 2016 9:04 am

Hi,

It is planned, but right now I'm not certain which update it's going to be included in.

Kind regards,
Sebastian

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