D16 Group Users Forum

Is everybody on holiday at D16?

Please could someone from admin contact me...i have been waiting 4 days for a serial number...no replies to any of my emails

Thanks

Anybody home?

Hi Craig,

Everybodys home ( from Mon to Fri between 9:00 - 16:00 CET ). We've been trying to contact you for a long long time, you should definitely check out your antispam filter settings, spam/junk folders or contact your email box provider. We've been sending emails from few different servers in our country.

Anyway i pm'ed you about your license for Redoptor

Best regards,
Sebastian

Thank you Sebastian...Got it!! Not sure what is happening with craig@gracelife.co.za...thats never happened before.

One question...Do i have to reinstall Redoptor...or can i just use the License key? ...My already installed Redopter asks me for a key...

Hi,

You're welcome

You don't have to reinstall, just can authorize demo version. When a splash/about window shows up in a plug-in, there's a browse button, just use it to open a key file

Officially there's version 1.2.x released, however you can try 1.3.0 (release candidate) available only to customers, so just go to "add-ons" tab at
User Area, and download binary you need (32bit or 64bit).

Best regards,
Sebastian

Hi Sebastian

I have a problem in that i cannot get onto my USER AREA with craig@gracelife.co.za...how else can i access that area?

Craig

Hi,

I noticed you managed to create account and log-in once, so you received your password an didn't change it. Try it again, if for some reason you still
can contact me on priv at this forum.

Best regards,
Sebastian